Warehouse Supervisor x 5 (days)

Job Reference: WM-1724

Location: Shropshire

Salary: up to £24,500

Job Type: Permanent

Job Description

Job Contact:              Matt Reynolds – mr@willcoxmatthews.co.uk – 07498 627 194

Job Reference:          WM – 1724

Job Start date:           ASAP

Commutable from:    Market Drayton, Nantwich, Wrexham, Whitchurch, Crewe, Oswestry

Job Type:                    Permanent

Salary:                         £23,500 – £24,500

Benefits:                    Good benefits package



Job Overview:

We have been tasked by our client, in supporting them with their search for 5x Zone Supervisors (Level 1 – days), who will co-ordinate and drive the movement of work, manpower and equipment to achieve the daily plan. Successful applicants will have strong man management experience.


Relevant Job Titles:


Warehouse Manager, Warehouse Supervisor, Zone Leader, Logistics Supervisor, Logistics Manager, Team Leader


The Role:

To ensure that performance, non-conformance and behaviour are challenged constructively and equally, escalated to the Zone Supervisor Level 2 if required. Be clear on work expectations and utilise staff according to their trained skill level.


Job Responsibilities / Key Accountabilities:


Shift Planning: 

  • Understand the daily plan to support the preparation & co-ordination of labour & resource.


Work & Work Management:

  • Co-ordinate the daily activity for designated zone(s). Ensure all work/movements (i.e. bookings, vehicle movements, Vas work, internal work) are dealt with in the set timeframes & all systems updated accordingly.
  • Ensure allocated staff are distributed in line with their skill level and trained ability to achieve the daily plan.
  • Raise any equipment concerns (i.e. MHE, scanners, printers etc.) to the Zone Manager, with the relevant detail of what is required and why.
  • If activity deviates from the current plan (vehicle no-shows etc.) highlight downtime to the Supervisor so labour can be re-distributed.
  • Actively step up when Manager is not present


Performance Management:

  • Keep Zone Manager regularly updated of any staff concerns, including, under performance attitude, behaviour and non-conformity. Support with corrective action where appropriate.
  • Ensure H&S, Quality and Food Safety compliance requirements/standards are met. Directly challenge unacceptable behaviours and support with corrective action where appropriate.


Housekeeping & Equipment Management:

  • Promote and ensure a clean and tidy work environment


Claims & Claims Management:

  • Assist in the delivery of SOP’s/SSOW’s & training when required



  • Operative duties


Key Challenges:

  • Working with a ‘one warehouse team’ mindset
  • Responding positively to being respectfully challenged
  • Ensuring the delivery of departmental actions and initiatives in line with agreed timeframes
  • Embracing change initiatives positively and engaging key colleagues
  • Delivering against demanding and changing timescales / deadlines


Personal Qualities, Motivation & Expectations:

  • Team player
  • Ability to positively influence and communicate to others /Diplomatic
  • Assertive, Alert and Proactive
  • Self-awareness and self-management
  • Customer service driven
  • Ability to work efficiently across all areas of the Warehouse
  • Ability to operate in a fast-moving organisation
  • Ability to openly and constructively challenge
  • Ability to effectively problem solve