Warehouse Supervisor (Nights) x 2

Job Reference: WM-1725

Location: Shropshire

Salary: up to £28,500

Job Type: Permanent

Job Description

Job Overview:

We have been tasked by our client, in supporting them with their search for 2x Zone Supervisors (Level 1 – night shift), who will co-ordinate and drive the movement of work, manpower and equipment to achieve the daily plan. Successful applicants will have strong man-management experience.

Relevant Job Titles:

Warehouse Manager, Warehouse Supervisor, Zone Leader, Logistics Supervisor, Logistics Manager, Team Leader

The Role:

To ensure that performance, non-conformance and behaviour are challenged constructively and equally, escalated to the Zone Supervisor Level 2 if required. Be clear on work expectations and utilise staff according to their trained skill level.

Job Responsibilities / Key Accountabilities:

Shift Planning: 

  • Understand the daily plan to support the preparation & co-ordination of labour & resource.

Work & Work Management:

  • Co-ordinate the daily activity for designated zone(s). Ensure all work/movements (i.e. bookings, vehicle movements, Vas work, internal work) are dealt with in the set timeframes & all systems updated accordingly.
  • Ensure allocated staff are distributed in line with their skill level and trained ability to achieve the daily plan.
  • Raise any equipment concerns (i.e. MHE, scanners, printers etc.) to the Zone Manager, with the relevant detail of what is required and why.
  • If activity deviates from the current plan (vehicle no-shows etc.) highlight downtime to the Supervisor so labour can be re-distributed.
  • Actively step up when Manager is not present

Performance Management:

  • Keep Zone Manager regularly updated of any staff concerns, including, under performance attitude, behaviour and non-conformity. Support with corrective action where appropriate.
  • Ensure H&S, Quality and Food Safety compliance requirements/standards are met. Directly challenge unacceptable behaviours and support with corrective action where appropriate.

Housekeeping & Equipment Management:

  • Promote and ensure a clean and tidy work environment

Claims & Claims Management:

  • Assist in the delivery of SOP’s/SSOW’s & training when required


  • Operative duties

Key Challenges:

  • Working with a ‘one warehouse team’ mindset
  • Responding positively to being respectfully challenged
  • Ensuring the delivery of departmental actions and initiatives in line with agreed timeframes
  • Embracing change initiatives positively and engaging key colleagues
  • Delivering against demanding and changing timescales / deadlines

Personal Qualities, Motivation & Expectations:

  • Team player
  • Ability to positively influence and communicate to others /Diplomatic
  • Assertive, Alert and Proactive
  • Self-awareness and self-management
  • Customer service driven
  • Ability to work efficiently across all areas of the Warehouse
  • Ability to operate in a fast-moving organisation
  • Ability to openly and constructively challenge
  • Ability to effectively problem solve

Job Application:

If you would like to be considered for this role, please apply to send a copy of your full CV – or call us now.

Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.

We receive a large number of applications for all of our positions – Therefore, If you have not received a response within 10 working days, your application has unfortunately been unsuccessful on this occasion.

Candidates must be eligible to work and live in the UK