Technical Support Lead

Job Reference: WM – 2309

Location: Swindon

Salary: £45,000 - £47,000

Job Type: Permanent

Job Description

Technical Support Lead


  • Working autonomously to generate, report on and deliver project plans for all own engineering activities.
  • Managing site and corporate KPI measures, including stakeholder management, ensuring actions are completed on target.
  • Offer expertise and steer new product introductions on automation engineering topics to define activity required to deliver the automation strategy of the project.
  • To act as client liaison when required and work required and work closely with respective counterparts as client site to align processes across multiple manufacturing sites.
  • To offer guidance and expertise to the engineering maintenance team in problem solving issues associated with site wide utilities, including, be not just restricted to purified water, pure steam, and calibrated equipment.
  • Ensure cGMP is applied in the work area and complies with cGMP through following site SOP’s
  • Offer guidance and support to a small team of engineers, to ensure compliance with site wide preventative maintenance schedules
  • Understand emergency procedures and comply with safe systems of work.
  • Ensure compliance with environment, health and safety rules, signage and instructions at all times.
  • Ensure prompt reporting and investigation of all accidents, near misses and breaches of rules.
  • Identify and drive energy improvements to reduce the sites overall energy consumption.

About You:

  • Engineering degree qualified and or with suitable, demonstrable experience in the pharmaceutical or related industry – preferably in the fill/finish operational environment.
  • Strong project management background within, for example, production engineering, validation or quality; with a solid understanding of sterile manufacture.
  • Ability to utilise project management tools such as Microsoft Project, etc.
  • Experienced in managing and leading change, continuous improvements
  • People leadership experience
  • Client facing experience preferred.
  • Maturity and pragmatism with strong organisational abilities.
  • Dynamic, self-motivated, pro-active approach to taking on challenging assignments.
  • Strong project ownership ethic with a “can do” attitude.
  • Ability to work within and deliver critical timelines.
  • Ability to motivate, communicate and lead their own team and cross functional teams to deliver project timelines
  • Outstanding communication skills, both written and oral, and the self-confidence to use these skills to convince others to buy-into proposals and plans.

Job Application:

If you would like to be considered for this role, please apply to send a copy of your full CV – or call us now.

Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.

We receive a large number of applications for all of our positions – Therefore, if you have not received a response within 10 working days, your application has unfortunately been unsuccessful on this occasion.

Candidates must be eligible to work and live in the UK