Technical Support Engineer

Job Reference: WM – 2308

Location: Swindon

Salary: £40,000 - £45,000

Job Type: Permanent

Job Description

Technical Support Engineer


  • Working autonomously to generate, report on and deliver project plans for all own engineering activities
  • Leading site and corporate KPI measures, including stakeholder management, ensuring actions are completed on target
  • Offer expertise and steer new product introductions on automation engineering topics to define activity required to deliver the automation strategy of the project
  • To act as client liaison when needed and work closely with respective counterparts as client site to align processes across multiple manufacturing sites
  • Offer mentorship and expertise to the engineering maintenance team in problem solving issues associated with utilities, including, be not just restricted to purified water, pure steam, and calibrated equipment.
  • Ensure cGMP is applied in the work area and complies with cGMP through following site SOP’s
  • Offer guidance and support to a small team of engineers, ensuring compliance with site wide preventative maintenance schedules
  • Understand emergency procedures and align with safe systems of work.
  • Ensure compliance with environment, health and safety rules, signage and instructions at all times.
  • Ensure timely reporting and investigation of all accidents, near misses and breaches of rules.
  • Identify and drive energy improvements to reduce the sites overall energy consumption.

About You:

  • Engineering degree qualified and or with suitable, proven experience in the pharmaceutical or related industry – preferably in the fill/finish operational environment.
  • Strong project management background within, for example, production engineering, validation, or quality; with a proven understanding of sterile manufacture.
  • Ability to utilise project management tools such as Microsoft Project, etc.
  • Client facing experience preferred.
  • Multifaceted, self-motivated and pro-active approach to tackling challenging assignments.
  • Strong project ownership ethic with a “can do” demeanor.
  • Ability to work within and deliver critical timelines.
  • Ability to empower, communicate and lead multi-functional teams to deliver project timelines
  • Outstanding interpersonal skills, both written and oral, and the self-confidence to use these skills to convince others to buy-into proposals and plans.

Job Application:

If you would like to be considered for this role, please apply to send a copy of your full CV – or call us now.

Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.

We receive a large number of applications for all of our positions – Therefore, if you have not received a response within 10 working days, your application has unfortunately been unsuccessful on this occasion.

Candidates must be eligible to work and live in the UK