Senior Technical Writer

Job Reference: WM – 2399

Location: Cambridgeshire

Salary: £50,000 - £55,000

Job Type: Permanent

Job Description

Senior Technical Writer


  • Drive the creation, proof-reading, and editing of service and repair documents to a high standard of accuracy and readability
  • Liaising with teams across the company to digest and understand information and turn it into clear, precise information for service which meets standards for medical devices
  • Project managing a large, continuously changing, documentation set for diagnosing, servicing, and repairing our systems
  • Gathering feedback from our stakeholders to improve our ways of working as well as documenting and sharing that best practice
  • Researching, interpreting, and presenting technical information, as both text and diagrams
  • Facilitating access, for our service engineers across the globe, to all our documentation and services
  • Understanding our systems and the technical challenges we encounter
  • Supporting and mentoring team members to develop their skills

About You:

  • Excellent communication skills
  • To excel at delivering high quality work to challenging deadlines
  • Attention to detail in managing a continuously changing set of documentation
  • Confidence portraying information effectively using graphics and images
  • To enjoy finding things out by talking to colleagues from different disciplines
  • To be curious, proactive, and a great team player
  • An analytical approach and an ability to quickly grasp functions of, and relationships between, parts of a complex system
  • A commitment to continuous improvement and gathering feedback from customers
  • An eagerness to learn, adopt and instruct on modern digital content delivery methods
  • A track record of creating high-quality technical content
  • To be enthusiastic about making our product a success and making minimal access surgery accessible to all

It will also be helpful if you have experience in:

  • Medical devices or another highly regulated industry
  • Roll-out of large-scale technical document changes
  • Technical documentation translation projects
  • Experience using structured modular authoring tools
  • A good degree, preferably in a science or engineering discipline

Job Application:

If you would like to be considered for this role, please apply to send a copy of your full CV – or call us now.

Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.

We receive a large number of applications for all of our positions – Therefore, if you have not received a response within 10 working days, your application has unfortunately been unsuccessful on this occasion.

Candidates must be eligible to work and live in the UK