Quality Lead (Nationwide)

Job Reference: WM – 1936


Salary: £40,000 - £45,000

Job Type: Permanent

Job Description

Quality Lead


  • Be an Ambassador for the company
  • Ensure the effective day-to-day operation, implementation, maintenance, and improvement of the company UK Quality Management System and all its component processes in compliance with the relevant International Standards and accreditation requirements
  • Support Business Units in the management and delivery of the technical quality requirements of the relevant International Standards
  • Undertake activities required to maintain current UKAS accreditations across the companies UK group including taking a leading role in representing the company in UKAS assessments
  • Undertake activities required to support Business Units in achieving extensions to the scope of their current UKAS accreditations including taking a leading role in representing the company in those UKAS assessments
  • Play a leading role in the implementation of quality systems, processes, and standards in new technical and Business areas, and improvements in current areas
  • Play a leading role in the promotion of a strong quality culture across the companies UK group
  • Provide quality and accreditation advice, guidance, support, coaching and training, to companies UK staff
  • Identify, evaluate, and communicate quality risks to the Head of Quality
  • Support the Head of Quality in achieving the companies UK group quality objectives
  • Support the companies UK group in achieving its aspirations for growth

About You:

  • A minimum of 5 years’ experience in the management of UKAS accredited Quality Management Systems
  • A good working knowledge of ISO17025 and ISO17065 Standards
  • A demonstrable record of maintaining and extending scopes of accreditation, preferably across multiple sites or multiple technical disciplines
  • Experienced in conducting internal audits
  • Good working knowledge of typical IT tools (e.g. Microsoft Office products)
  • Excellent planning and organisational skills with the ability to prioritise workloads to meet objectives and deadlines
  • Excellent oral and written communication skills, including report writing and presentations
  • A methodical, thorough, and flexible approach to delivering high quality work and improvements in order to meet customer requirements
  • An effective team worker with a solution focused approach
  • Self-motivated with excellent interpersonal skills including a proven ability to build relationships with, and the confidence of, staff, senior managers, customers, external assessors, and stakeholders, and to be able to influence at all levels
  • The ability to motivate, support, coach, and train staff in relation to quality and accreditation principles and activities
  • Focuses on the Customer. Works co-operatively with internal customers and stakeholders (internal and external) in order to meet and exceed their expectations. Listening to their input and cares about their views when meeting their requirements
  • Collaborates and Shares Knowledge. Seeks to create learning and collective success through teamwork. Listens to other’s perspectives, shares knowledge, and offers mutual support
  • Delivers on Commitments. Plans what needs to be delivered and then takes responsibility and holds self and others to account for making it happen. Adjusts plans accordingly to find alternative routes of success
  • Adapts to Change. Is able to respond positively to individual or organisational change. Challenging traditional solutions and exploring new options
  • Acts with Care, Safety, Integrity and Professionalism. Demonstrates care, trust and integrity in their day to day working
  • People Development. Supports others to develop their skills and capabilities and is open to self-development
  • Has a Global Approach. Has a flexible approach to different situations, promoting information flow and integration with all corporate units. Works in international environments through adaptation and cross-cultural management and integration

Job Application:

If you would like to be considered for this role, please apply to send a copy of your full CV – or call us now.

Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.

We receive a large number of applications for all of our positions – Therefore, If you have not received a response within 10 working days, your application has unfortunately been unsuccessful on this occasion.

Candidates must be eligible to work and live in the UK