Production Supervisor

Job Reference: WM – 2407

Location: Lichfield

Salary: £36,800 - £45,500

Job Type: Permanent

Job Description

Production Supervisor



  • Line manager of 15 to 25 operators who work in the same time frame (shift)

QCDP Performance

  • Make sure QCD indicators reflect customer expectations
  • Define, together with the supervisors of the other shifts and the UAP manager, QCDP targets for the GAPs (improvement versus actual situation): ppm, pph, TRS, absenteeism, number of accidents, improvement ideas…
  • Monitor performance during the shift and report accurate data at the end of the shift.
  • Manage resources to reach results: adapt headcount to volume, etc.
  • React in case of a problem: take care of immediate containment, call support functions, build corrective action plans.
  • Replace GAP leader when necessary.
  • Drive actions for improvement:
  • Know team problems, seek feedback
  • Define area for performance improvements
  • Drive teamwork and problem-solving activities, lead problem solving groups and workshops (5S, Hoshin, TPM, SMED, 6 Quality Basics.)
  • Drive improvement ideas generation and implementation
  • Ensure audits of standardized work are conducted by GAP leaders daily and ensure corrective actions are taking place.
  • Audits once a week with each GAP Leader to the respect of standardized work
  • Aims to devote 70% of his/her time to improvement actions.

People Management, Leading by example in terms of rigor and discipline

  • Assure daily management
  • Permanent presence on the Shop floor: daily contact with all team members, close management of the lines.
  • Manage headcount: plan the day before, people allocation for the next day, plan also on a weekly basis.
  • Coach GAP Leaders and team members in how to perform their role.
  • Support and help to fix problems.
  • Ensure discipline and rigor (work wear, break times, working hours…)
  • Ensure the respect of safety instructions, policies and procedures.
  • Development of the team
  • Participate to selection and recruitment of staff.
  • Ensure proper induction of new operators on the line.
  • Build training plan to increase team autonomy; ensure training and coaching of team members.
  • Manage annual performance interviews for all team members.
  • Plan development of the people (validation and support from UAP manager and Human Resources Manager Validation of polyvalence and polycompetence.
  • Ensure recognition upon individual performance: propose promotion and merit increase; take part of the decision process.
  • Ensure proper flow of information to and from the team: top 5 with GAP Leaders, regular information meetings, rapid cascade of critical information and of messages from management.

Health, Safety and Environment and working conditions

  • Ensure full respect of HSE rules and regulations.
  • Responsible for immediate stopping of a line in case of safety risks.
  • Lead HSE core teams and drive implementation to follow.
  • Drive improvement of working conditions and ergonomics.
  • Promote the organizations environmental strategies.
  • Ensure all department objectives and targets are achieved.
  • Ensure all colleagues have adequate training and awareness.
  • Promote sustainable practices at all opportunities.

Team work

  • Ensure transparent timely communication with UAP manager and internal customers.
  • Arrive before start of shift to ensure transfer of all information from the supervisor of previous shift.
  • Participate with supervisory colleagues to improvement of UAP performance.
  • Participate to UAP Top 5 and report line performance, successes and issues as well as action initiated.
  • During the pursuit of all duties of the Code of Ethics and the Code of Management will be always adhered to

About You:


  • Supervisory experience, team leading


  • Degree or equivalent

Job Application:

If you would like to be considered for this role, please apply to send a copy of your full CV – or call us now.

Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.

We receive a large number of applications for all of our positions – Therefore, if you have not received a response within 10 working days, your application has unfortunately been unsuccessful on this occasion.

Candidates must be eligible to work and live in the UK