Applications Engineer

Job Reference: WM-1060

Location: Cambridge

Salary: £35,000-£40,000

Job Type: Permanent

Job Description

Applications Engineer – Role Description:

A hands-on Applications Engineer role to support the success of Electron Microscopy and related portfolio products in all market sectors, academia and industry and with a key focus on geoscience.

This includes system/software demonstrations and sample analysis, customer training, & product testing. This is part of the global Demonstration & Applications team supporting Global Application activities.

Primary Duties and Responsibilities:

  • Work in conjunction with the sales personnel to understand customer requirements and demonstrate the full capabilities of the tools as applies to the customers’ needs
  • Preparation and execution of customer demonstrations and sample runs
  • Document daily application activities in shared Customer Center database
  • Prepare reports for customers on the full results of demonstration or sample work, either from images or the information obtained from other detection technologies
  • Develop and document methodologies for applications according to what is needed and of value to current customer research needs
  • Travel to customer sites to provide training and applications support
  • Support of Sector Marketing where required
  • Evaluation of new software releases, service packs and application specific software and provide a structured feedback
  • Testing and QA sign off, of new systems & accessories, and provide a structured feedback.
  • Evaluation of new software releases, service packs and application specific software and provide a structured feedback
  • Write and present technical papers
  • Generate new marketing images for the global applications teams’ “Image Gallery”
  • Travel to trade shows and conferences to support the marketing and sales teams
  • Ability to travel up to 70%

Experience and Education Requirements:

  • Background in Geoscience is required, Materials Science would also be desirable
  • Experience with scanning electron microscopy (conventional, field emission and focused ion beam microscopy technologies)
  • Knowledge or experience in using Process Specific Tools (PST) is preferred (i.e., particle analysis programs & workflows that solve a customers’ particular Job-to-be-done)
  • Knowledge of and experience in sample preparation techniques for materials, semiconductor and life science electron microscopy
  • Experience with analysis hardware and techniques such as EDS, EBSD, WDS
  • Excellent communications, presentation, and writing skills
  • Strong customer focus and problem-solving skills
  • Undertake other duties that may be required from time to time.

Desirable:

  • Qualification in M.Sc. in Geoscience or Material Science plus at least 2 years relevant experience in industry

or

  • academia in a science discipline using electron microscopy techniques (Ph.D. is preferred)

This position involves UK and international travel with overnight stays and occasional work/travel at weekends.

 

Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with one of the team at Willcox Matthews to understand how we can support you:

  • 01905 947 400

Candidates must be eligible to work and live in the UK